E-Learning & Online Communities

Contradictions in research into the experiences of learners online

I was intrigued to see that in Canada they are reporting that the use of social networking and other web tools such as Twitter and Facebook is damaging the quality of students' English skills. Apparently academics at Waterloo University, Ontario and Simon Fraser University, British Columbia are finding that many students (a third and a tenth, respectively) are failing at English, i.e. not up to the standard required for academic writing. And they are blaming young people's use of these social networking tools for this problem.

"Emoticons, happy faces, sad faces, cuz, are just some of the writing horrors being handed in, say professors and administrators at Simon Fraser."

At Coventry University in the UK, however, researchers have found the exact opposite, as reported by the BBC a few days ago. In their study of 8-12 year olds they found that children who regularly use the abbreviated language of text messages are actually improving their ability to spell correctly.

Online Identity in Higher Education

So, should lecturers "friend" their students on Facebook? It's just one of the issues around Digital Identity that many are in the education and public sector are grappling with at the moment, especially bearing in mind Digital Britain and recent scares over online privacy. I've been informed of a very relevant online course being held this Wednesday that might be of interest. Online identity - a one-day online workshop is being run by Reach Further clients the Oxford Centre for Staff and Learning Development and provides the opportunity for a timely briefing from experts in the field.  With Josie Fraser, Steven Warburton and George Roberts as speakers anyone in HE should find this essential background information.

What does good elearning look like?

What are known as “rapid elearning tools”, coupled with excellence in learning or instructional design, can be used to create simple but effective learning materials appropriate for many work-based learning needs or as part of a blended course in an educational context.

I tried out some elearning just recently – a “bite-sized leadership and management” module on emotional intelligence. Intended to take 20 minutes, it was basically just a series of web pages. I found it no better than reading a good book on the subject, and probably not as effective. At least in a book it's easier to keep track of where you are by quickly re-checking the previous page, rather than having to click back for every paragraph. The only interactivity was clicking onto the next web page. While I can appreciate that it's good design to have clear and simple amounts of text on a page of elearning, I finally gave up on a page which had a single sentence on it:

“Task: What behaviours could be developed to enhance each of the remaining three competencies in the matrix?”

This question asked me to consider a matrix which was not on the page in front of me, in fact I had to click back two pages to find the diagram of the matrix, then remember the “three competencies” as I clicked forward again to the question. And there was no way to get feedback on my answer, not even a selection of typical answers. Given that this question was key to the skills that the module was aiming to raise awareness of (it can hardly have developed them), I felt cheated to get an answer for just one of the four competencies and be left to flounder with the other three. It's as if the elearning developer, or the subject matter expert, ran out of time and just gave up writing the course...

In the kind of collaborative tutor-led course that I often teach, I might not have included these answers in the materials I provided for my students, but the answers would have been developed by discussion amongst the participants with discreet and skilled guidance from myself as the tutor. While that's not possible in a short self-study module like this, I can think of many ways that the learning could have been improved. Perhaps that's for another blog post...

 

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