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Terms and Conditions for Training Courses
Terms & Conditions
How long is the training?
Our half-day workshops are 3.5 hours long and include refreshments on arrival and during the break in the course. The break between morning and afternoon courses varies from half an hour to an hour, depending on the location, please check individual course joining instructions.
Please arrive 15 minutes before the course start time for registration and coffee.
If you book for a full day, then lunch will be provided. Please let us know if you have special dietary requirements, and we will let you know if we can cater for them.
What do I need?
For most courses you should bring a laptop, this is so that you can work on your own business’s live data and resources where needed. If you do not have access to a laptop, please advise when you book, and we will loan you a laptop for £25 for session.
It is not possible to share a laptop on our courses. If you do not have a laptop, and have not advised us, we reserve the right to exclude you from the course with no refund.
You will be advised in your joining instructions if you need to bring anything else.
All clients attending IT courses are expected to have basic keyboard, mouse and Internet navigation skills.
The course fee must be paid, in full, no later than 2 working days prior to the start of the course. Reach Further reserves the right to re-allocate the course place to another delegate if fees are not paid in time.
Cancelling or Postponing training courses
Our courses our often created and booked in a very tight time-scale due to the nature of what we teach. This means that cancellations cannot be accepted for courses costing less than £200. Where possible, we will allow delegates who have cancelled a place, to book on a subsequent run of the same course, but please note that new clients will have first refusal for places.
Delegates attending any part of a course will be charged the full amount. No refund can be issued where clients leave the course early.
reachfurther reserves the right to cancel a course at any time without liability. In these circumstances, delegates will be offered an alternative date or credit note.
Changing delegate details
There will be no charge if a substitute person wishes to replace the original delegate. Please inform our office of any change to the original booking. Changes to course content
reachfurther’s courses are constantly updated and improved and reachfurther reserves the right to alter course content.